Casa Sola – Shipping, Orders & Winery Experience FAQ

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Shipping & Orders

At Casa Sola, we strive to ensure a smooth and reliable delivery experience.

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Order Processing
All orders are prepared and shipped within 1–2 business days. Once your order has been dispatched, you will receive a tracking link from our shipping partners.

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Estimated Delivery Times

• Italy: 2–3 working days after pickup

• Europe: 5–7 working days

• United States: 15–20 working days

 

Shipping Costs
Shipping fees vary depending on your location and will be calculated at checkout once you select your country. From time to time, we offer Free Home Delivery promotions, so we recommend joining our community to stay updated.

 

Payment Methods
We accept the following payment methods:

• Credit Card

• PayPal

• Bank Transfer

Your payment will be charged at the time of order confirmation.

 

Shipping Carriers
Orders within Europe are delivered by trusted local couriers. For destinations outside the European Union, shipments are handled by FedEx or UPS, depending on the destination country and postal code.

 

Delivery Policy
Please note that an adult signature is required upon delivery, therefore parcels cannot be left unattended at your door. If you are unavailable, you can reschedule the delivery or arrange pickup at the courier’s local facility.

 

Shipping Destinations
We are continuously expanding the list of countries we ship to. Please refer to our website for the most up-to-date information on available destinations.

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Winery Experience – Frequently Asked Questions

 

Where is Casa Sola Winery located?
Casa Sola Winery is located in the heart of Tuscany, in the renowned Chianti Classico area, just a short drive from Florence and Siena.

• From Florence: approximately 30–40 minutes by car

• By car: easy access with free on-site parking

• By train: nearest station is Poggibonsi – San Gimignano, followed by a short taxi ride

• Private transfers: available upon request

Our team will be happy to assist you in organizing your visit.

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How long does the experience last?
Our wine experiences typically last between 1.5 and 2 hours, depending on the selected option. We recommend arriving about 10 minutes early to fully enjoy your visit.

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What is included in the wine tasting?
All Casa Sola experiences include:

• A guided vineyard tour (weather permitting)

• A visit to our historic cellar

• An introduction to our winemaking philosophy

• A tasting of 3 to 5 wines, including Chianti Classico

• Food pairing with local Tuscan products

All tastings are conducted in English.

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Do you produce your own wine?
Yes. Casa Sola is a family-owned winery, and all wines are produced on-site using grapes from our own vineyards in the Chianti Classico region. We are deeply committed to tradition, quality, and expressing the unique character of our land.

 

Is this a small group or large tour?
We focus on small, intimate groups to ensure a personal and authentic experience. Private experiences can also be arranged upon request.

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Is food included?
Yes, all tastings include a selection of traditional Tuscan products such as:

• Local cheeses

• Cured meats

• Extra virgin olive oil

• Seasonal specialties

Vegetarian and gluten-free options are available upon request.

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Is the experience in English?
Yes, all experiences are conducted in fluent English and are designed for international guests.

 

Can you ship wine internationally (e.g., to the United States)?
Yes, we offer international wine shipping, including to the United States. Our team will assist you with all the necessary details during your visit.

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What is the price of the experience?
Experiences start from €19 per person, depending on the selected package. We offer a variety of options, from classic tastings to more exclusive experiences.

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Do we need to book in advance?
Yes, booking is required. We strongly recommend reserving in advance, especially during weekends and high season.

 

Can we take photos?
Absolutely. Casa Sola Winery offers stunning views over the Chianti countryside, making it a perfect setting for photos. Feel free to capture and share your experience.

 

What happens in case of bad weather?
In case of bad weather, all activities will take place indoors, in our cellar and tasting areas.

 

Are pets allowed?
Yes, well-behaved pets are welcome. Please inform us in advance.

 

Still have questions?
Feel free to contact us. Our team will be happy to help you plan your visit and make your Casa Sola experience truly unforgettable.